Need Help Finding Local Financial Resources Due to the COVID-19 Pandemic?

May 2, 2021

New Madison Financial Resources Hotline!

Offered by the City of Madison in partnership with Cities for Financial Empowerment Fund

Madison, Wisconsin residents seeking help with financial concerns due to the COVID-19 pandemic can contact a free hotline to be connected with a “Financial Navigator” – a person they can talk to about their financial concerns.

Financial Navigators are available at no cost to provide guidance, over the phone, to help residents access available programs and services to manage income loss and other financial concerns they may be experiencing. With one-on-one discussions, Navigators will work with residents to address personal financial issues, identify immediate steps to manage expenses and maximize income, and make referrals to other services such as bill paying assistance, government benefits and other programs that may come from future stimulus packages.

To access the hotline:

Visit and fill out a short interest form

Call (608) 315-5151 weekdays 10am-6pm or Saturdays 12-5pm to sign up.

You will be contacted within two business days by a Financial Navigator to begin your personal session.

The hotline is staffed by librarians from Madison Public Library and staff of the Community Development Division of City of Madison Planning and Economic Development. Service is available in English, Spanish, Hmong, Mandinka, Wolof with ASL and other languages through the City’s interpretation services.